Delivery

Yes, we do.

From our workshop in England, we deliver sofas to homes across the world. Europe, the Middle East, North America, Australia and beyond. If you’ve fallen in love with a Timeless sofa, distance doesn’t stand in the way.

Every piece is made right here in Britain, by our artisans, then carefully prepared for its journey to you.

If you’re unsure whether we deliver to your country, simply get in touch. We’ll talk you through what’s possible and guide you every step of the way.

Because wherever you call home, your sofa should feel like it belongs there.

When a sofa travels thousands of miles, trust matters.

Before your furniture leaves our workshop, it’s carefully inspected, wrapped, and protected for international transit. We work with experienced global delivery partners who specialise in handling high-value furniture with care and respect.

Your order is fully insured during its journey, so you’re protected from the moment it leaves our workshop to the moment it reaches your home.

And we don’t disappear once it’s shipped. We stay in touch, provide updates, and remain your point of contact throughout.

We’ve been doing this for years. Carefully. Methodically. Proudly.

Every sofa begins its life in our workshop in England.

Once your furniture has been crafted and carefully checked, it is prepared for its journey to you. From the moment it leaves our workshop, we work with trusted international delivery partners who specialise in transporting furniture safely across the globe.

For most European destinations, delivery usually takes place within the week after collection from our workshop, although timing can vary depending on the exact location. Deliveries further afield will take a little longer, and we will always advise you of the expected timescales.

Once your sofa reaches its destination country, a local delivery partner will contact you directly to arrange a convenient delivery date.

From our workshop floor to your front door, every step is handled with care.

International delivery costs depend on where in the world your sofa is travelling to, as well as the number and size of the pieces.

Because every order is different, we provide a personalised delivery quote before your order is confirmed, so the full cost is clear from the start.

If there are any customs duties or import fees for your destination country, we will guide you through this in advance and include everything in the pricing we provide. That way you know exactly what to expect before your sofa leaves our workshop.

We work with trusted international shipping partners who handle our furniture with the care it deserves, ensuring it arrives safely and in the same condition it left our workshop.

If you would like a delivery quotation, simply get in touch our team and we will provide a personalised quotation based on your location and order.

Yes, we do.

We understand that not everyone can visit our showroom in England, so we offer virtual appointments for customers who are further afield.

During the call, one of our team will walk you through the collection, show you different leathers and fabrics, answer your questions, and help you find the right piece for your home.

You can see the details up close, explore different options, and get the same thoughtful guidance you would receive if you were sitting with us in the showroom.

Absolutely.

Choosing the right leather or fabric is an important part of the journey. That’s why we’re happy to send leather and fabric samples internationally so you can see and feel them in your own home.

Photographs can only tell part of the story. Touching the material, seeing how it looks in your light, and living with it for a few days makes the decision much easier.

Simply let us know which materials you’re interested in, and we’ll arrange for the samples to be sent to you.

Of course.

Choosing a sofa is an important decision, especially if you’re ordering from overseas. If you’d like to talk things through before placing your order, our team is always happy to help.

From your first enquiry through to delivery, you’ll have a dedicated point of contact who knows your order and can guide you along the way. Whether you have questions about sizes, materials, delivery, or anything else, we’re here to make the process clear and straightforward.

You can reach us by phone, email, or arrange a virtual appointment if you’d prefer to speak face to face.

Real people. Clear answers.

And support whenever you need it.

Yes, we do.

While many customers enjoy visiting our workshop in England in person, we understand that isn’t always possible when you’re ordering from overseas.

Through a virtual workshop tour, we can show you where your furniture is made and introduce you to the craft behind it. You’ll see the workshop floor, the tools in motion, and the skilled hands that bring each Timeless sofa to life.

It’s a chance to experience the heart of the workshop from wherever you are in the world.

If you’d like to arrange a virtual tour, simply let us know and we’ll be happy to organise a time that suits you.

A beautiful sofa should arrive with excitement, not stress. That’s why we help you check everything before your piece is made.

On every product page you’ll find the full dimensions of the sofa, including width, depth, and height. These measurements help you plan the space in your room.

But just as important is the access into your home. Doorways, hallways, lifts, and staircases all matter when furniture is being delivered.

If you’re unsure, our team will happily guide you through it. We can talk through the measurements with you, offer advice, and help make sure the sofa can move comfortably through the entrance and into the room where it will live.

A little planning goes a long way.  And we’re here to help you get it right.

Most international deliveries are made using a curbside service. This means your sofa will be delivered to your address, and you will then arrange for it to be moved into your home.

In some countries, however, we can arrange in-home white glove delivery, where the delivery team will bring the furniture inside, assemble it if required, and remove the packaging. This service is currently available in the United States and France, with other locations sometimes possible depending on the destination.

Every country works a little differently, so our team will always guide you through what is available for your location before your order is confirmed.

Wherever you are in the world, we will do everything we can to help find a delivery solution that works for you and ensures your sofa arrives safely.

Requesting a quotation is quick and easy, please get in touch via the shipping quote request form.